The Simple Trading Edge Terms and Conditions

Refund Policy

1. Refund Guarantee

We are committed to providing high-quality products and customer satisfaction. If you are not satisfied with your purchase, we offer a money-back guarantee under specific conditions.

2. Conditions for Refund

To qualify for a refund, the following conditions must be met:

  • You must not have watched more than 25% of the main course content. Our system tracks the percentage of content viewed.

  • The refund request must be made within a specified period after the purchase (e.g., 30 days).

3. Refund Processing

Refunds are processed to the original payment method used at the time of purchase. We strive to process all refund requests promptly, typically within 2-5 business days.

4. Non-Refundable Items

Any content viewed beyond 25% of the main course is non-refundable. This policy ensures fair use of our digital products and protects against misuse.

5. Refund Request Procedure

To request a refund, please contact our customer support team via [insert contact method]. Provide your order details and the reason for the refund request. Our team will review your request and process the refund if it meets the conditions outlined above.

6. Exchanges

As our products are digital, we do not offer exchanges. Each purchase is final once the content has been accessed beyond the refundable limit.